Return and Exchange Policy
- Returns and Exchanges are only applicable within 14 days of purchase from the date of receipt.
- To qualify for a return/exchange, all items have to be in original mint condition with original packaging.
- Any signs of wear and tear will automatically result in a void. (For example: Clear Creasing on the leather or scuff marks on the sole.)
- Missing Items from the Original Packaging will result in a 10-15% Reduction fee. (For example: Missing dust bags)
- We will not be responsible for the return shipping cost of the item if it does not meet the above criterias.
- Discounted or Sales items are final and cannot be returned or exchanged.
- A One time exchange will be allowed for local returns.
- In the event wherein an item is damaged upon delivery or collection, we will be more than happy to provide an exchange of the goods. Please contact us directly within 3 days at (insert email here)
- Please ensure that all items are well packaged so as to prevent any damages during the process of shipping and clear indication of “Returned Goods” on the package.
- We will not be responsible for any damaged, lost or held packages.
Please send all parcels to:
Jalan Sriwijaya Singapore
391 Orchard Road, #03-02A
Ngee Ann City